Your happiest clients are your best sales team

Your happiest clients should be helping drive your next wave of revenue. We make sure the follow-up happens after the project is done, so customer care calls, review asks, and referral asks don't get lost behind everything else your team is carrying.

Schedule a Free Discovery Call See Your Sales Opportunity Score

16% Higher LTV when your business has a real referral program

4x Higher close rate on referred leads vs. cold inbound

83% Of satisfied customers are willing to refer, but only 29% are ever asked

What usually happens after the project wraps

Project ends Your client is thrilled with the work and would probably say yes if someone reached out the right way.

Week 1 The team is already back on installs, sales calls, and production issues. Follow-up keeps sliding.

Month 1 No customer care call happened, so no one actually confirmed how the client feels after living with the project.

Month 2 No one made a real review ask while satisfaction was still fresh.

Month 3 No one asked for referrals in a way that felt natural and specific.

Year 1 You spend more on ads while post-project revenue opportunities sit underworked.

What your Lead Care Team runs after the project is complete

Week 1 Customer care call: we check in, make sure the client is still happy, and surface any issues before they harden.

Same call Review ask: if the client is happy, we ask for the review while the goodwill is real and the project is still top of mind.

Same call Referral ask: we ask whether anyone else comes to mind and make the referral request in a way that feels personal, not salesy.

Next step Follow-through: if a referral is named or a review needs a link, we handle the next step so the opportunity doesn't go cold.

Ongoing Your team keeps building and closing. The on-demand salesforce keeps working the conversations after the close.

The Multiply Engine

We handle the calls after the project is done

After a project wraps, someone on your team still needs to call the client, make sure they're happy, ask for the review, and ask whether anyone else comes to mind. That work matters, but it almost always gets pushed behind sales calls, production issues, and the next install. That's the gap we fill.

Your Lead Care Team makes those post-project calls for you. We check in on the client experience, make the review ask while goodwill is still high, and make the referral ask in a way that feels natural and specific. Then we follow through so the opportunity doesn't die in the handoff.

You get more reviews, more referrals, and more repeat opportunities, without pulling your team away from the work in front of them.

See How It Works

Agent

Customer care call

A real person calls after the project to make sure the client is still happy and to catch any issues while they're still fixable.

Agent

Review ask made live

If the client is happy, we ask for the review while the project is still fresh and the goodwill is real.

Agent

Referral ask handled well

We ask for the referral in a way that feels personal, specific, and easy to say yes to.

System

Follow-through doesn't slip

If a review link or referral follow-up is needed, it gets handled instead of falling back onto your already-stretched team.

How It Works

From first contact to closed deal

Project wraps

A completed job or key milestone tells us it's time to reach out while the experience is still fresh.

We make the customer care call

We check in, confirm the client is happy, and make sure nothing is sitting unresolved after the work is done.

We ask for the review and referral

If the client is happy, we make both asks in a way that feels natural, not awkward, generic, or pushy.

You get the lift

More reviews show up, more referrals come in, and your team stays focused on building and closing.

Lead Care Agent

Qualifying your lead on first contact

1 How did everything go? Are you happy with how it turned out? This confirms satisfaction before making any ask.

2 Do you know anyone who's been thinking about a similar project? It's specific, not 'do you know anyone who might need us.'

3 Would you be comfortable introducing us? It's a low-friction ask that respects the relationship.

4 Would you mind leaving us a quick review while I have you? This captures the review while enthusiasm is still live.

Qualification

We make the ask, so you keep the relationship

If these calls aren't happening consistently, it usually isn't because your team doesn't care. It's because the people who should do them are already carrying too much. We handle those post-project conversations for you so the relationship gets cared for, the review gets asked for, and the referral opportunity actually gets worked.

Customer care calls happen while the project is still fresh

Review asks happen at the moment a happy client is most likely to say yes

Referral asks feel personal and specific, not awkward or scripted

Your team gets the upside without carrying one more thing

Start a Conversation

Everything included

Customer care calls

Every completed project can trigger a real follow-up call to make sure the client is still happy after the work is done.

Review asks handled live

We ask for the review while the positive experience is still top of mind and route it to the platform that matters most to you.

Referral asks that feel natural

Agents make the ask in a conversational way that respects the relationship your team already built.

Referral follow-through

If a client names someone, we help make sure the next step happens before the warm introduction cools off.

Post-project relationship coverage

Your clients keep hearing from your business after the close instead of disappearing into the database.

Clear reporting

You see the reviews generated, referrals surfaced, and opportunities created from Multiply each month.

FAQ

Common questions

How many reviews can we realistically expect?

If your team has no current review program, it's common to see 15-25% of completed clients leave a review when they're asked systematically. If you're already at 10%, a well-run program often moves that into the 25-35% range. We'll baseline your numbers before we start.

What if clients don't want to refer anyone?

No pressure is applied. The ask is conversational and low-friction, and if a client declines, the relationship is preserved. The program is designed to feel like client care, not sales pressure.

How quickly do clients usually respond to review and referral asks?

Usually fastest when the outreach happens soon after the project wraps and satisfaction is still high. That timing is a big part of why a structured Multiply process works better than sporadic asks.

How long before we see results?

It depends on your current review habits, client volume, and how consistently the process is executed. Multiply works best as a system that compounds over time, not as a one-time burst.

The Full System

Three conversations. One team.

Lead Care Team runs all three in parallel so no opportunity falls through.

Pillar 1

Qualify

Discovery calls and systematic qualification that protect your closer's calendar and improve sales focus.

Learn more

Pillar 2

Reactivate

Your dormant pipeline is full of people who said 'not right now.' Systematic reactivation turns that existing database into a revenue source.

Learn more