Everything you need to know before getting started.

Lead Care Team serves premium home contractors offering high-ticket projects — remodelers, design-build firms, luxury builders, landscapers, and specialty trades. We're built for contractors generating between $1M and $15M in annual revenue with established marketing spend of at least $3,000–$10,000 per month and consistent inquiry volume.

We're not the right fit for smaller contractors under $500K in annual revenue who don't yet have consistent inquiry flow, or contractors looking for generic AI tools without a human support team. If you're not yet generating at least 20 inbound inquiries per month, talk to us first — we'll tell you honestly whether the timing is right.

Lead Care Team complements rather than replaces existing staff and vendors. Your estimators should be focused on consultations and closing — not initial qualification. Your marketing agency should be focused on generating leads — not managing what happens after they arrive. We fill the gap between the two.

Marketing agencies are measured on leads delivered. Lead Care Team is measured on consultations booked and revenue recovered. We focus on lead management rather than lead generation — what happens after the lead arrives, not how it got there.

AI receptionist tools provide fast automated response, but stop there. Lead Care Team combines automation technology with US-based human lead management specialists who conduct real qualification conversations, manage ongoing nurture, reactivate dormant leads, and generate reviews and referrals. The automation handles speed. The humans handle relationship and judgment.

Improving your lead-to-consultation rate from 20% to 35% reduces your effective cost per acquired project by 44% — without spending another dollar on advertising. More leads with a broken conversion system just means more money flowing into a leaky bucket. Fix the leak first.

Three critical revenue loss points: (1) Slow response times — homeowners who inquired and never got contacted quickly enough, or at all. (2) Dormant database waste — inquiries and estimates sitting inactive in your CRM that represent paid-for pipeline going untapped. (3) Random referral generation — satisfied homeowners who would refer you but aren't being systematically asked.

Every Lead Care Agent completes structured training covering your specific project types, budget ranges, service area, qualification criteria, and brand voice before they handle a single lead. We spend 7–10 days in onboarding learning your business before going live — so we sound like a natural extension of your company, not an outsourced call center.

Lead Care Team provides comprehensive performance visibility through a live dashboard and monthly reporting. You'll track new inquiry response rates, qualification rates, consultations booked, reactivation campaign results, and review and referral generation — all tied to the revenue they're producing.

Pricing includes a one-time setup fee plus an ongoing monthly service fee that starts at $2,995/month and scales with monthly inquiry volume. The workload-based model means your cost reflects actual activity — not a flat rate regardless of what we're doing for you. See our pricing page for full details.

There's an initial 90-day commitment to allow enough time for the system to produce measurable results. After that, it's month-to-month with 30 days notice to cancel. No long-term contracts. No cancellation fees.

We guarantee service delivery and implementation execution. If you're unsatisfied in the first 30 days, we'll refund your setup cost. We share conservative benchmarks from similar contractors during discovery — but we don't guarantee specific revenue outcomes, because results depend on your market, project type, and team execution.

You retain all inquiry data and consultation booking records. Everything can be exported before account closure. Your data is yours — we're the system managing it, not the owner of it.

Lead Care Team specialists contact homeowners as a direct extension of your company — using your name, your brand voice, and your qualification criteria. Before we ever speak to a homeowner on your behalf, we complete comprehensive training on your company's voice, project types, pricing minimums, and standards. Homeowners experience a consistent, professional extension of your brand.

Yes. Every Lead Care Agent is US-based, professionally trained in consultative sales methodology, and selected specifically for their ability to represent premium home contractors in natural, trust-building conversations. No offshore call centers. No scripts that sound like scripts.

Month 1 includes: configuring the Funnel Fabric OS platform, integrating with your CRM, training your dedicated Lead Care Team on your project types and criteria, deploying automated response systems, establishing baseline performance metrics, and launching your first database reactivation campaign. Most clients are live within 7–10 business days of signing.

Immediate impact starts in Month 1 when automated response activates. First reactivation campaign results typically show at 30–60 days. Compounding effects from reviews and referrals emerge at 90+ days. Full financial impact is typically visible at 90–120 days, which aligns with most standard contractor sales cycles.

Minimal. Your staff only needs to maintain calendar availability and provide system access for integration. We don't require changes to your project workflow, crew management, or operations. The only thing your team needs to do differently is show up to more qualified consultations.

Non-qualified inquiries enter structured nurture sequences based on the reason they didn't qualify — wrong timing, budget mismatch, not ready yet. We keep them warm so that when circumstances change, they re-engage with you first instead of starting over with a competitor.

AI and automation power the infrastructure — instant call answering, form response, follow-up sequences, and CRM logging. But actual qualification conversations and relationship-building involve human specialists. We use AI to guarantee speed and coverage. We use humans to guarantee quality and trust.