How It Works

We manage your leads so your team can manage your projects.

Lead Care Team combines US-based lead management experts with smart automation to convert more inquiries, wake up stalled estimates, and turn happy homeowners into your best source of new work.

78% of homeowners hire the first contractor to respond 60% close rate on reactivated estimates vs. 5–20% on new leads 25% higher profit margins on referred projects

The Lead Care System

Three operational pillars. One revenue engine.

Your pipeline leaks at three stages. We fix all three.

01

Convert New Inquiries

Respond first. Qualify fast. Book ready homeowners.

When an inquiry arrives, the system responds instantly and qualifies homeowners for project scope, timeline, and budget before calendar booking.

  • 24/7 instant response to every inquiry
  • Human qualification screens for project fit
  • Only qualified leads reach your calendar
Learn how Convert works →
02

Wake Up Stalled Estimates

Turn your database into revenue without more ad spend.

Past estimates sitting in CRM systems are reactivated through strategic outreach at zero acquisition cost.

  • $0 acquisition cost on reactivated leads
  • Strategic outreach to high-value prospects
  • 5–10% of stalled estimates convert
Learn how Reactivate works →
03

Get Reviews & Referrals

Turn completed projects into your best marketing channel.

The system systematically requests reviews and referrals at optimal moments following project completion.

  • Automated review requests after project completion
  • Personal follow-up calls for referrals
  • Reputation firewall catches issues first
Learn how Multiply works →

The Human Difference

Automation opens doors. Humans walk through them.

Software responds in seconds, but homeowners considering major renovations expect real conversations that establish trust. Lead Care Team provides this balance.

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US-Based Lead Care Agents

Native English speakers in compatible time zones, trained specifically for high-value home improvement communication.

🎯

Trained on Your Business

Knowledgeable about your project types, budget ranges, and service areas. Professional demeanor reflecting your brand standards.

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Real People. Real Conversations.

Automation handles volume and speed. Humans protect your calendar and build the trust that leads to closed projects.

Your Lead Care Team

Real people. Real conversations. Real consultations booked.

24/7 Coverage
<2 min Avg Response
100% Inquiries Worked

The Four-Step Process

From inquiry to consultation in minutes.

Every channel. Every inquiry. Every time.

  1. Homeowner Reaches Out

    Form submissions, phone calls, Google Local Service Ads, or any other channel trigger instant system detection. No inquiry slips through.

  2. Immediate Response

    Calls answered 24/7 by AI. Form submissions receive callbacks or texts within seconds. Not tomorrow. Not Monday. Now.

  3. Human Qualification

    Your dedicated Lead Care Agent screens for project scope, budget appropriateness, timeline readiness, and service area fit. No unqualified homeowners proceed.

  4. You Show Up to Sell

    Calendar receives a qualified consultation with complete context. The homeowner already trusts you because the initial experience was professional and responsive.

Before and After

Without vs. With Lead Care Team

Metric Without Lead Care Team With Lead Care Team
New inquiry response Hours or days later Under 5 minutes, 24/7
Stalled estimate follow-up Forgotten in the CRM Systematically reactivated
Review & referral requests Happens when remembered Automated + human follow-up
Unqualified consultations Waste estimator drive time Pre-screened for budget & scope
Estimator's time Chasing cold leads Closing warm pre-qualified consultations
Marketing investment Generating unworked leads Every lead worked systematically

The Math Behind Lead Management

Why speed and persistence change everything.

21× Higher qualification rate when you respond within 5 minutes vs. 30 minutes
60–70% Close rate on past relationships vs. 5–20% on cold leads
16% Higher lifetime value from referred homeowners vs. advertising-sourced leads
"We were spending $8K a month on ads and watching half our leads go cold. Within 60 days, our new system had us responding right away instead of hours later, we'd booked 6 appointments from old estimates we'd written off, and referrals started flowing like water. It's the first time our marketing actually felt like it was working."
Design-Build Contractor — San Diego, CA

Quick Revenue Check

Your marketing isn't the problem. It's what happens to leads after they come in.

Enter three numbers to see how much revenue is walking out the door each month while your team is focused on actually building projects.

Estimates use conservative industry benchmarks. Slow response leak assumes 25% of inquiries go cold before contact and a 20% close rate on those recovered leads. Dormant estimate recovery assumes an 8% reactivation rate on stalled CRM contacts. Actual results vary by market, team capacity, and project type.

Slow Response Leak Lost monthly to leads that went cold /month
Dormant Estimate Leak Sitting untouched in your CRM /month
Annual Revenue Opportunity Recoverable with a lead management system /year

Want the full picture? Get your personalized Lead Opportunity Score for a complete breakdown.

See Your Full Score →
Special Offer

Launch your lead management engine. Then we'll give you $5,000 to reinvest.

We believe in our Lead Care Team so much that we'll invest $5,000 into your funnel once it's optimized.

$5K We Invest in Your Success
Learn More →

Where Do You Want to Start?

Tell us the problem. We'll show you the fix.

Every contractor loses revenue in a different place. Pick the one that sounds most familiar.

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Qualify New Inquiries

"Leads come in, but half aren't serious and the good ones go cold before I call back."

Your team is running jobs. Nobody has time to babysit every new inquiry. By the time someone follows up, the homeowner has already booked someone else.

Protect Your Calendar →
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Recover Stalled Estimates

"I gave out dozens of estimates last year that just went nowhere."

Those homeowners were interested enough to ask for a number. Life got in the way. With the right follow-up at the right time, a portion of them are ready to move now.

Recover Dormant Estimates →

Multiply Referrals

"Homeowners love the finished project. I'm just not getting reviews or referrals from it."

The work speaks for itself. The ask doesn't happen consistently. Without a system, satisfied homeowners don't automatically send their neighbors your way.

Build Your Referral Engine →

Not sure where your biggest leak is? Answer five questions and see your full Lead Opportunity Score.

See Your Lead Opportunity Score →