Website visitors who become a lead
Count tracked calls, forms, chats, and booked consultations, then divide by website visitors.
Put five lead-loop measures next to published benchmarks. You’ll see where you’re ahead, where competitors have an edge, and which gap is worth a closer look.
Enter your current numbers first. We’ll compare them after you finish all five percentages.
Use your best current number. Choose “I don’t know” when you don’t track it. We’ll show how many areas are above or below the competitor benchmark after you finish, without revealing which ones yet.
Count tracked calls, forms, chats, and booked consultations, then divide by website visitors.
Of all your leads, how many show where they came from, what project they wanted, and whether they became a signed job?
Use every new inquiry in the denominator, not just estimates or sales appointments.
Of the old leads and estimates put into rehash, what percentage became signed jobs?
Use the share of leads that came from a past customer or a direct referral.
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Count tracked calls, forms, chats, and booked consultations, then divide by website visitors.
A vendor-published contractor benchmark calls 2% to 3% average and 5% to 8% excellent. Traffic source and project type can move this sharply.
Of all your leads, how many show where they came from, what project they wanted, and whether they became a signed job?
CDP.com lists 60% to 75% as an enterprise benchmark for connecting customer records and 80% to 90% as a stronger target when records have reliable identifiers. These are data-tracking references, not premium-remodeler conversion benchmarks. Forrester studies commissioned by Microsoft and Adobe found that connecting customer data was associated with a 15% improvement in lead conversion and 5% to 10% higher conversions, respectively. Neither study focused on contractors.
Use every new inquiry in the denominator, not just estimates or sales appointments.
A remodeler marketing benchmark reports 7% to 12% as average and 15% to 22% for high performers.
Of the old leads and estimates put into rehash, what percentage became signed jobs?
Contractor relationship-marketing data reports about 7% of previously unsold leads recovered into jobs. One documented 898-lead campaign recovered 11%. A second vendor reports a 5% to 12% range. These are vendor-reported results, not an audited remodeler census.
Use the share of leads that came from a past customer or a direct referral.
A current vendor page reports 46%. Trade coverage puts a healthy mix near one-half, and older survey data found more than a third of firms got at least 80% of business from referrals.
These numbers are independent scenarios. They are not added together because the same lead or job can appear in more than one lever.
Moves your lead close rate to the 20% high-performance reference while holding monthly leads and project value constant.
Moves your recovery rate toward the 11% vendor-reported case result, using your rehash pool and average project value.
Monthly website visitors are required to price this honestly. Monthly leads alone cannot tell us how much traffic your site converts.
The published references are large-company data-tracking and conversion studies. Contractor-specific conversion lift is not available, so the calculator does not turn this measure into projected revenue.
A higher referral share can replace paid leads instead of adding volume. Treat it as a source-mix benchmark, not automatic new revenue.
This uses the monthly unsold-lead count you entered. Revenue is still illustrative because lead quality, project scope, and signed value vary.
Your scorecard shows the number to verify first. An intro call can help you trace what is happening before you spend more on leads.
Published figures are directional vendor or trade benchmarks, not audited competitor percentiles. Traffic mix, market, project type, and the definition of a lead can change the result. Modeled revenue is illustrative. Nothing here is a forecast or guarantee.
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